Notes
Slide Show
Outline
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PBX ALI 911 Call Processing: An Introduction
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Typical 911 Call Processing
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Typical 911 Call Processing Flow
  • When a caller dials 911 from a PBX either using 9-911 or just 911, the PBX routes the call over it’s central office trunks to the Telephone Company Central Office.
  • The Central Office Switch identifies the call as a 911 call and forwards the call to appropriate 911 tandem switch through 911 trunks via switch translations or programming.
  • 911 tandem performs a lookup on the telephone number placing the 911 call in it’s Telephone Number database and forwards the call to the selected 911 PSAP trunk.
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Typical 911 Call Processing: Advantages
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Typical 911 Call Processing: Disadvantages
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911 Call Path using Outboard Call Processing
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911 Call Path using Outboard Call Processing
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911 Call Path using Outboard Call Processing
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911 Call Path using ISDN PRI
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911 Call Path using ISDN PRI
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911 Call Path using ISDN PRI
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OMALI® PBX ALI System
  • No matter which solution you choose there must be a current telephone number
    record in the 911 database to identify the location of each telephone. In some cases the telephone company will provide these records. However, if the PBX Owner/User has the ability to perform changes to the location of telephones within a campus or other facility, The telephone company will not be aware of these changes and is not staffed to manage this level of activity. Therefore, the PBX Owner/User needs a simple yet effective solution to this problem.
  • OMALI® is that Solution


  • OMALI® is a software program that makes it possible for PBX Owners/Users to provide “to the telephone” location information and interface with the existing 911 network without building the stand alone network required by some systems. PBX systems with ISDN PRI and DID station numbers with station ID enabled can identify their DID telephone number to the existing 911 network over the existing Telephone Service Provider installed 911 trunks.
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OMALI® PBX ALI System
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OMALI® PBX ALI System
  • To Recap:
  • No matter which method is used to connect the 911 caller to the 911 PSAP, a valid telephone number record must be present in the County 911 database identifying the callers location.
  • Customers today, have the ability to add, move or change their own telephones and where those telephones are located. If 911 is to work correctly, the PBX owner/vendor must have a simple process to get these changes into the 911 database.
  • OMALI is a system that provides the necessary tools to handle this task.
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OMALI® Features
  • Simple and easy user interface
  • Designed for the non-technical user
  • Adheres to the National Standards for 911 data exchange
  • Sized to support single or multiple PBX system locations.
  • Master Record feature eliminated keying redundant information.
  • Full featured MSAG validation support.
  • Support for NPA splits and all 911 record functions.
  • Produce 911 records in all nationally recognized 911 record formats for data exchange.
  • Supports standard file header, trailer, record and file cycle counters.
  • Data files can be sent via modem, or e-mail to the 911 telephone service provider or to the OM2 DBMS system for processing.


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OMALI® - Simple to use. Cost Effective.